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Swain Destinations

Privacy Policy

Privacy Policy of Swain Destinations
Swain Destinations is committed to your privacy and protecting your personal data. This Privacy Policy applies to any website owned, operated, or licensed by SWAIN AUSTRALIAN TOURS (2003), INC doing business as Swain Destinations.

Swain Destinations operates the www.swaindestinations.com website and all sub-domains associated with swaindestinations.com.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our agent services described on www.swaindestinations.com website. If you choose to use our agent services, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving all services.. 

We will not use or share your information with anyone except as described in this Privacy Policy

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.swaindestinations.com/about/terms, unless otherwise defined in this Privacy Policy.

Swain Destinations Contact Information
Legal Entity Name: SWAIN AUSTRALIAN TOURS (2003), INC
Doing Business As: Swain Destinations
Email: compliance@swaindestinations.com
Headquarters: 6 W Lancaster Ave, Ardmore, PA 19003

Please read Swain Destinations Terms and Conditions found here: https://www.swaindestinations.com/about/terms

Information Collection and Use
We receive both information that is directly provided to us, such as personal information you provide when you visit the Services, and information that is passively or automatically collected from you, such as anonymous information collected from your browser or device.

For a better experience while using our website or agent services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, passport information, birthdates and postal address. The information that we collect will be used to contact or identify you.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we will treat the combined data as personal data which will be used in accordance with this Privacy Notice.

Log Data
We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our user experience. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate requested services;
  • To provide requested services on our behalf;
  • To perform requested service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform you that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

How We Use this Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

We may use the Information to:

  • provide and communicate with you about the Services or your account with us,
  • fulfill your requests regarding the Services, including without limitation requests for newsletters and notifications,
  • respond to your inquiries throughout any stages of our services,
  • communicate with you about other products, programs or services that we believe may be of interest to you,
  • enforce the legal terms (including without limitation our policies and terms of service) that govern your use of our Services, and/or for the purposes for which you provided the Information,
  • provide technical support
  • prevent fraud or potentially illegal activities (including, without limitation, copyright infringement) on or through the our agent services,
  • protect the safety of our Users,
  • customize or personalize marketing communications, offers and content made available to you based on your visits to and/or usage of the Services or other online or mobile websites, applications, platforms or services, and analyze the performance of those ads, offers and content, as well as your interaction with them,
  • perform analysis regarding how you use the Services or any part thereof,

 

Sometimes, we may associate cookies with the Information, including de-identified, "hashed," or anonymous versions of Information you have provided (such as during registration), in order to send based on your presumed interests or demographic information. We may combine any of the Information we collect, for any of the above purposes, and may sometimes enhance the Information with other information that we obtain from third party sources.

Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Third-party links and links to Other Sites
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Children’s Privacy
Our Services do not address anyone under the age of 16. We do not knowingly collect personal identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Opting out of Marketing Communication
You can ask us to stop sending you marketing messages at any time by following the opt-out unsubscribe links on any marketing message sent to you or by contacting your travel consultant at any time or by sending an email to marketing1@swaindestinations.com.

Where you opt out of receiving these marketing messages, you will still receive communications that are required as a result of a purchase of arrangements or other such transactions.


Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-800-227-9246 or via email at compliance@swaindestinations.com.