Interviews

  • A Look Into Our Africa Office

    We sat down with Deidre, the operations manager for our inbound Africa office, to ask a few questions about our Africa office. Deidre has worked in the travel industry for some time now and has gained invaluable knowledge and experience customizing itineraries for clients visiting Southern Africa. Deidre has traveled around South Africa, Botswana, Zambia and Zimbabwe while experiencing amazing wildlife, culture and food. We’ve asked Deidre a few questions so you can get to know our Africa team better.

    What is your background?

    “I was born in Cape Town, South Africa, where I currently reside. I have been in the travel industry for 13 years. I’ve worked with Swain Destinations for 2.5 years.”

    Cape Town, South Africa | Photo Credit: The Silo

    Cape Town, South Africa | Photo Credit: The Silo

    What is your most memorable time meeting with clients?

    “My most memorable time meeting with a client was when I met her on arrival at Cape Town International Airport with roses. This trip was to celebrate her milestone birthday and it happened to be her birthday when she arrived in Cape Town. I wanted to do something special for her. The client was pleasantly surprised by the gesture and appreciated it greatly.”

    What is your favorite restaurant in Cape Town?

    “First, most clients would like to dine at The Test Kitchen, although my favorite would have to be Kloof Street House. Something I have done recently with my family was an informal “farm-to-picnic basket” lunch at Boschendal Wine Estate. We got to relax with picnic baskets, hammocks and beanbags with spectacular views of the mountain range.”

    Kloof Street House | Photo Credit: Cape Cadogan Boutique Hotel

    Kloof Street House | Photo Credit: Cape Cadogan Boutique Hotel

    Mountain Picnic | Photo Credit: Savanna Private Game Reserve

    Mountain Picnic | Photo Credit: Savanna Private Game Reserve

    What are some insider tips when traveling to South Africa?

    “Explore Cape Town by Sidecars – this is a phenomenal way to see the beautiful city and breathtaking views as you meander on Chapmans Peak Drive towards Simontown. Enjoy some local fish and chips for lunch, then make your way back to the city. On the way back, be sure to stop at the Constantia Wine Estate and enjoy a wine tasting before returning to your hotel.”

    Constantia Wine Estate | Photo Credit: Groot Constantia

    Constantia Wine Estate | Photo Credit: Groot Constantia

    Vineyard | Photo Credit: Groot Constantia

    Vineyard | Photo Credit: Groot Constantia

    Constantia Grounds | Photo Credit: Groot Constantia

    Constantia Grounds | Photo Credit: Groot Constantia

    What is your favorite thing about working for Swain Destinations?

    “I thoroughly enjoy working for Swain Destinations, as they have a purpose – a mission – that everyone understands. With that, every employee can tell you the role that he or she plays in achieving that purpose. That purpose is to tailor once-in-a-lifetime trips for clients and make the journey as memorable as possible.”

    Segway Tour | Photo Credit: Swain Destinations

    Segway Tour | Photo Credit: Swain Destinations

     

    October 16, 2017 • Africa, Articles, Destinations, Interviews • Views: 1644

  • Experience Southern Africa

    Here at Swain Destinations we have expert consultants who not only sell our destinations, but have visited and, in some cases, hail from those exact regions. One of these expert consultants is Smruti Smith. Smruti was born in Livingstone, Zambia and has been in the travel industry for over 18 years. She is one of Swain Destinations’ Africa specialists who is passionate about travel, meeting new people and learning about different countries and cultures. We’ve asked Smruti a few questions below to not only give knowledge on Africa itself, but also an insight into Smruti’s experience.

    Okavango Delta, Botswana | Photo Credit: Smruti Smith

    Okavango Delta, Botswana | Photo Credit: Smruti Smith

    What has been your favorite destination to visit?

    “Southern Africa captured my fascination and I must say that it is my favorite destination to visit. To narrow it down, because Southern African has many countries, I enjoyed South Africa, Botswana and Zambia the most.

    South Africa is truly a magical and diverse destination that is perfect for the visitor looking to explore wildlife safaris and get to know the local culture. Just north of South Africa is Botswana, an area that is one of the richest wildlife regions in all of Africa. Finally, Zambia is the land of the legendary African walking safari, the wild Zambezi River, breathtaking lakes and wetlands, a profusion of birds, abundant wildlife, and raw, pulsating wilderness, all in one friendly country.

    Southern Africa is my favorite destination because the people are just incredible. They are full of smiles and great hospitality. You feel welcomed from the minute you land. The culture, food, wine, sightseeing, and the amazing wildlife are what make these destinations unique.”

    Cape Town, South Africa | Photo Credit: South African Tourism

    Cape Town, South Africa | Photo Credit: South African Tourism

    Botswana | Photo Credit: Nile and Yangtze Sanctuary Retreats

    Botswana | Photo Credit: Nile and Yangtze Sanctuary Retreats

    Victoria Falls, Zambia | Photo Credit: Livingstone Adventures

    Victoria Falls, Zambia | Photo Credit: Livingstone Adventures

    Where did you stay?

    “I have stayed at many hotels in Cape Town, South Africa – Cape Grace, Twelve Apostles, One&Only and Table Bay. I highly recommend staying in the Victoria & Alfred Waterfront area as a first timer in Cape Town, as you easily have access to shops and restaurants. In Botswana, I stayed at all the Wilderness Premier camps. Then in Zambia, I stayed at the Toka Leya and the Royal Livingstone. All of my accommodations exceeded my expectations!”

    Exterior | Photo Credit: Cape Grace

    Exterior | Photo Credit: Cape Grace

    Twelve Apostles | Photo Credit: Leading Hotels of the World

    Twelve Apostles | Photo Credit: Leading Hotels of the World

    Lounge | Photo Credit: Toka Leya Camp

    Lounge | Photo Credit: Toka Leya Camp

    The Royal Livingstone | Photo Credit: Sun International

    The Royal Livingstone | Photo Credit: Sun International

    How was the food?

    “The food in Southern Africa is very fresh and nothing is processed. I love their seafood dishes! Any visitor must try Cape Malay food in Cape Town, along with typical South African Braai (which is known as BBQ in the United States). If you are a wine and spirit lover, I highly recommend Pinotage and Inverroche Gin. The cuisine found in Southern Africa did not disappoint!”

    Chocolate Lava Cake | Photo Credit: Cape Grace

    Chocolate Lava Cake | Photo Credit: Cape Grace

    Grilled Fillet of Beef | Photo Credit: Cape Grace

    Grilled Fillet of Beef | Photo Credit: Cape Grace

    Royal Livingstone High Tea | Photo Credit: Sun International

    Royal Livingstone High Tea | Photo Credit: Sun International

    Favorite Experience?

    “Being on safari has been the best experience by far. Staying in camps where you have no access to wi-fi is definitely an adjustment! I never thought I could survive without the internet or being in constant contact with my friends and family, but I highly recommend anyone who visits to disconnect. You want to embrace it all, and really become one with nature. It’s a truly reviving feeling. Although it’s hard, one can really appreciate the wildlife, people in the lodges, and your life slowing down for a moment in time.”

    Vumbura Plains, Botswana | Photo Credit: Smruti Smith

    Vumbura Plains, Botswana | Photo Credit: Smruti Smith

    Finally, what advice would you give?

    “If you are traveling to Africa for the first time, I recommend visiting Southern Africa. Making this your first stop gives you a little taste of everything Africa has to offer. To get the best experience, I would do 10 to 12 days, making stops to Cape Town, Safari and Victoria Falls. It’s hard to choose just a few places to visit, but these destinations are a must!”

    I was born in Livingstone, Zambia and have lived in the USA for over 30 years. I have been in the airline/travel industry for 18 years. I previously worked in the Airline industry, and for another Africa specialist company. I have always been passionate about travel, meeting new people and learning about different countries and cultures. When I am not working, I enjoy travelling with my husband, spending time with family/friends, and working out.

    August 28, 2017 • Africa, Interviews, Travels • Views: 2066

  • Saving Koalas with Janine Duffy from Echidna Walkabout

    I recently sat down with Janine Duffy from Echidna Walkabout in Victoria, Australia to chat about her unique research aimed at conserving Australia’s natural habit as well as saving Australia’s iconic koalas from extinction. After a full morning of bush exploration, and a cup of billy tea, we discussed the dangers wildlife faces as well as how easy it is to help the cause.

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    Most claim that this captivating young adventurer made his first appearance in the travel industry at the tender age of five, working diligently to become the most efficient brochure boxer this side of the Atlantic, all the while running up and down the office halls in-between projects. Always following his father around the office throughout the years, Ian began to learn the ropes and become more engaged with the company and travel industry. As Ian grew older, his knowledge and skill set were outpaced only by his passion for travel and desire to see the world, venturing to destinations across the globe from Australia to Africa,. After four years of study, and a few years working within the hotel industry, Ian began his official career much like it started, with a wide-eyed enthusiasm and tireless work.

    October 6, 2014 • Articles, Ian Swain II, Interviews • Views: 34390